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What You’ll Experience
This isn’t a passive session. You’ll be actively engaged through drawing, storytelling, reflection, and real-time practice.
In this session, you will:
Use visual and playful techniques to surface the participant behaviors that challenge you most
Build rich “meeting monster” personas that reveal underlying motivations, needs, and hidden strengths
Reframe difficult behaviors as valuable contributions to group dynamics
Practice in-the-moment facilitation strategies tailored to different participant types—and your own facilitation style
Leave with a peer-supported action plan you can immediately apply in your next meeting
Expect laughter, insight, and plenty of “aha” moments along the way.
Meet Your Guides in the Dance
Every great facilitator knows that “meeting monsters” show up in every room. Your instructors don’t just teach you how to handle them—they show you how to work with them, turning disruption into insight and resistance into momentum.
Voop
Voop is a seasoned facilitator who regularly navigates high-stakes, high-pressure conversations with senior leaders at a leading consulting firm—where strong personalities and competing priorities are the norm.
She brings a rare ability to hold structure while staying flexible in the moment, skillfully working with dominant voices, skeptics, and complex group dynamics to keep conversations productive and purposeful.
Her excellence in teaching was recognized with the Dean’s Award for Excellence in Student Teaching at the Harvard Kennedy School, and her certifications in Lego Serious Play, Human-Centered Design, and executive coaching bring a creative, hands-on edge to every session.
Eva
Eva has spent over 20 years studying—and skillfully navigating—the human dynamics behind every “meeting monster.” As a facilitator, trainer, and qualitative researcher with a PhD in the social sciences, she brings both deep insight and practical tools to help groups move through complexity with confidence.
In Eva’s sessions, even the quietest voices find their way in, and the most challenging behaviors become doorways to deeper understanding. She creates inclusive, human-centered environments where people feel seen, heard, and ready to engage—shifting the energy of the room in subtle but powerful way.
Why This Session Works
Together, Voop and Eva dance with the meeting monsters in real time. They model the very techniques they teach—so you don’t just learn new strategies, you experience what effective, adaptive facilitation actually feels like.
What You’ll Walk Away With
You’ll leave with more than tools—you’ll leave with a new mindset.
Confidence to handle challenging participants without losing control of the room
Greater awareness of group dynamics and what drives behavior
Practical strategies you can use immediately
A more flexible, human-centered facilitation style
If you’re ready to stop managing “difficult people” and start unlocking their potential, this session will change how you facilitate—right away.
See what’s coming up in our Friday Facilitation Labs — here’s the full schedule!